• Appointment Policy Allison_front_desk.jpg
    We offer appointments to our clients to enable us to spend the quality time needed for each appointment.
  • Pre-surgical Policy
    Patients having surgery should have no food after 10 p.m. the night before the procedure (water is fine). We require pre-anesthetic blood work with our surgeries and encourage owners with older animals to do more extensive testing. Surgical check-in is between 7:00 and 8:00 a.m depending on the clinic location. At that time, we will weigh the patient and one of our technicians will meet with the owner to discuss the surgery and answer any questions. The owner is required to sign a surgery consent form.
  • Emergencies
    We refer emergencies to Animal Emergency Clinic of Rockford
    7145 Spring Creek Road
    Rockford, IL 61107
    Telephone: (815) 229-7791
  • Payment Options
    Payment is due at the time of services. The staff can give an estimate of anticipated procedures prior to admission. We are a locally-owned small business and our ability to deliver quality animal care is based on fair fees for services rendered.

    We accept cash, personal checks, Visa, MasterCard, Discover, American Express, and Care Credit ( We also honor appropriate certificate(s) from Winnebago County Animal Services.