Animal Medical Clinics of Rockford Welcomes
Waggin' Tails Doggie Daycare
Have a furry friend who looks longingly at you when you leave the house? Would you love for them to be able to play and exercise all day with other furry friends? Waggin' Tails doggie day care is your solution! It’s exactly how it sounds, a daycare for your pup! We'd love to give your furry friend some love and play when you're unable.
Waggin' Tails doggie day care program specializes in small and medium-sized dogs with indoor and outdoor play areas. The facility's priority is providing each day care dog with a fun and safe environment. Dogs will be evaluated, observed and grouped with appropriate play partners to ensure a good time for all. While there will be plenty of time for play, there also will be down time each day giving the players a chance to settle. Call Waggin' Tails at 815-391-8101 for more details.
Monday - Friday
7:30 a.m. - Noon; 2:00 p.m. - 6:00 p.m.
Day Care Drop-off
7:30 a.m. - 9:30 a.m.
Day Care Pick-up
4:00 p.m. - 6:00 p.m.
The Animal Medical Clinic, Animal Medical Clinic North and CherryVale Animal Clinic strive to offer quality and timely appointments to our clients. Due to the high demand for appointments, we are implementing the following policies for appointment scheduling.
New Clients: A deposit will be required to schedule an appointment at all of our clinic locations. The staff will ask for your information and your pet’s information to enter into our computer software. They will schedule an appointment time that will work for you and then ask for a credit card payment authorization over the phone to secure that appointment. The payment posted to your account will be applied to the invoice total for your scheduled appointment. If you cancel with less than 24 hour notice or do not show for your appointment, the deposit will not be refunded.
Late Arrival Policy: We make every effort to be on time for our appointments. Unfortunately, when even one patient arrives late, it can disrupt the entire schedule for that day. Rushing or “squeezing in” an appointment shortchanges the patients and contributes to decreased quality of care. Should you arrive 10 minutes or more late, you will be asked to reschedule your appointment. The clinics reserve the right to charge a late fee.
Cancellation/Reschedule Policy: In order to be respectful of the medical needs of other patients, please be courteous and call our office if you are unable to keep your scheduled appointment. If it is necessary to cancel or reschedule your appointment, we ask that you call the clinic at least 24 hours in advance. All requests must be done during business hours. Your advanced notice will allow another patient access to timely veterinary care. If you cancel/reschedule with less than 24 hour notice, we will require a deposit for any future appointments. This deposit will be applied to the invoice total for your rescheduled appointment and will not be refunded when less than 24 hour notice is given for cancellation.
No Show Policy: A “no show” is an appointment that is missed without any notification to the clinic. 1st occurrence – we will ask the client for a deposit to prepay for any future appointment requests. 2nd occurrence - the client will forfeit the deposit for this appointment. You will be able to reschedule one final prepaid appointment for an additional deposit. 3rd occurrence within one year will result in being released as a client at any of our clinic locations.